FAQ'S

FREQUENTLY ASKED QUESTIONS

Collapsible content

What is your return policy?

We want you to be completely satisfied with your purchase! If for any reason you're not happy, we offer a 30-day return policy. Simply contact our customer service team, and we'll guide you through the process. Please note that products must be unused and in their original condition to qualify for a return.

How long will shipping take?

We aim to get your Sun Vibe products to you as quickly as possible! Orders typically ship within 2-3 business days. Delivery times vary depending on your location, but most orders arrive within 5-7 business days for domestic orders. International shipping may take longer depending on your location and customs processing.

What are the materials you use?

Our UV-protection clothing is made from high-quality, sustainable fabrics that block up to 98% of UVA and UVB rays. We use polyester and spandex blends for flexibility, breathability, and durability. Our hats and accessories are crafted from lightweight, moisture-wicking materials designed to keep you cool and protected.

Help! Sizing Guide?

No worries, we've got you covered! Our sizing guide can be found here, where you can measure your body and find the perfect fit for your Sun Vibe gear. If you're in between sizes, we recommend sizing up for a more relaxed fit or down for a tighter, more athletic look.

What payment methods do you accept?

We accept a variety of payment methods to make your shopping experience as smooth as possible. You can pay using:

  • Visa, MasterCard, American Express, Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

If you have any issues during checkout, don't hesitate to contact us for help!

Where else can we find SunVibes?

Currently, you can find Sun Vibe products exclusively on our website. We’re working on expanding to retail locations soon, so stay tuned! We’ll also announce new stockists on our social media channels and newsletter.

Vendor/business inquires

Are you interested in selling Sun Vibe products in your store or partnering with us? We'd love to hear from you! Please reach out to our team at kimsands.sunb2@gmail.com for vendor or business inquiries. We'll provide all the information you need to get started.

Contact form